Watch our exciting and interesting debate on the roles of Technology and People!
The impact machine learning has had on customer experiences is not new! However, there is a debate around who truly drives personalised experiences for a customer?
- Is it the machine learning from a customer's actions, behaviours and attributes?
- Or is it the human making the decision on what to do with your brands personalisation journeys?
Watch our on-demand webinar where Garry Lee, CEO of RedEye, will have an interesting debate with Andrew Furlong, MD of REO, discussing human and technologies roles in driving customer value.
By the end of it, you can decide if you are team MAN, team MACHINE... or both! Listen to the webinar now!
